FAQ

Most common question about our services

BleHealth+ app monitor and record the health related data into the app received from Bluetooth device or entered manually by user. This app will help you to track your health activity with history, chart and reports.
  1. Location permission:- For OS 11 and below require the location permission to scan the nearby Bluetooth devices.
  2. Bluetooth permission:- For OS 12 and above require the Bluetooth permission to scan and connect the nearby Bluetooth devices.
  3. Notification permission:- For OS 13 and above require the Notification permission to generate the local notification to user.
App support the international standard Bluetooth SIG profile like Blood Sugar (Glucose), Heart Rate, Blood Pressure and Weight Scale.
The app only support the international standard Bluetooth SIG profile for Blood Sugar (Glucose), Heart Rate, Blood Pressure and Weight Scale devices.
  1. In Dashboard screen, click the plus(+) icon at the bottom bar.
  2. A small screen at bottom will appear with different profile like Gluco Meter, Hear Rate, Blood Pressure, Weight Scale.
  3. Select one of the profile that you want to add.
  4. Make sure your device is powered on and it is advertising near to the phone.
  5. Select the device and it will be added to the app.
You can connect with blood pressure device by following below steps:
  1. Select the Health Profile from the Dashboard.
  2. Health Profile details screen will be loaded with previous data if found.
  3. Select "Auto" option from the screen.
  4. App will look for the previously added blood pressure device. This Bluetooth device must be powered on and near to the Phone.
  5. App will connect with device and get the reading from the device measured by you.
You can connect with gluco device by following below steps:

  1. Select the Health Profile from the Dashboard.
  2. Health Profile details screen will be loaded with previous data if found.
  3. Select "Auto" option from the screen.
  4. App will look for the previously added gluco device. This Bluetooth device must be powered on and near to the Phone.
  5. App will connect with device and get the reading from the device measured by you.
You can connect with gluco device by following below steps:
  1. Select the Health Profile from the Dashboard.
  2. Health Profile details screen will be loaded with previous data if found.
  3. Select "Auto" option from the screen.
  4. App will look for the previously added gluco device. This Bluetooth device must be powered on and near to the Phone.
  5. App will connect with device and get the reading from the device measured by you.
Please make sure below points are meets to connect with device:
  1. Health device must support international standard Bluetooth SIG profile.
  2. Bluetooth is on into your phone
  3. Make sure device is not paired and connected with other phone.
  4. Health device is powered on and advertising its presence near to your phone.
  5. If your android phone OS is 13 then app will not able to connect with device as this is open issue by Google Android. Please refer: https://issuetracker.google.com/issues/242755161
  6. Note: Here we recommend to enter the data manually until there is stable patch update available for Android 13 by Google Android.
  7. If your device support bonding i.e. pairing then please perform the pairing process by the app or do the manually pairing from the Phone > Bluetooth Settings.
  8. If still not connect with the app, then please contact the manufacturer of the device.
Yes you can add the health data manually by following below steps:
  1. Select the Health Profile from the Dashboard.
  2. Health Profile details screen will be loaded with previous data if found.
  3. Select "Manual" option from the screen.
  4. A dialog box will appear with information. Please add the correct reading measured by you.
  5. App will record this value as manual entry.
App store the health data into the phone internal memory only. This data is not shared or upload to any third party server.
No, data is not shared or upload to any third party server.
If you logout from the app then health data will be lost if it’s not backup. If you just restart the phone then the health data will be not lost.

To import the data from the google fit, please follow the below:

  1. Go to menu from the bottom bar.
  2. Select "Import from Google Fit" option.
  3. New screen will be appear with import button.
  4. Select "Import" button. For the first time app will ask for the google authorization and once the authorization is done then app will sync the data from the google fit to app.
From the menu, select the Backup and Restore option. A new screen appears with two button "Backup Now" and "Restore".
  1. When you tap the "Backup Now" button, it will take your health data file as back up into your google drive. The data is moved to google drive in encrypted format.
  2. When you tap the "Restore" button, it will fetch the last back up file from your google drive.
  3. Note: When you switch phone or re-login again then you can use the "Restore" button to get the health data file back to app.
Yes, as the data is stored and retrieve in encrypted format in your google drive.
Yes, if you are premium member of our app then you can add the multiple family member profile.
You can add family member only if you are the premium user. Please follow the below steps:
  1. In the dashboard screen, select the profile from the bottom.
  2. Profile screen will be loaded with previously added family member if found.
  3. Select the "Add Family Member" option.
  4. Add Family Member screen will be appear.
  5. Add the information like name, email, date of birth, gender, height and weight.
  6. Press the add button.
Please follow the below step to view the history data:
  1. Select the Health Profile from the Dashboard.
  2. Health Profile details screen will be loaded with previous data if found.
  3. Swipe the bottom view from the screen.
  4. History screen will be loaded with all previously measured data.
  1. Yes, you can share your health profile report. Please follow the below step for the same.
  2. Select the Health Profile from the Dashboard.
  3. Health Profile details screen will be loaded with previous data if found.
  4. Tap on "Share" icon at top right corner of the screen.
  5. Share report screen will loaded with start date and end date option.
  6. If you are free user then for any one day report can be generated and share.
  7. If you are the premium user then for any 3 month date report can be generated and share.
You can set reminder by following the below steps:
  1. In the dashboard screen, Select the reminder from the bottom.
  2. A reminder screen will be loaded with previously added reminder if found.
  3. Click the plus (+) icon at the bottom right of the screen.
  4. Add reminder screen will be loaded with title, description and time.
  5. Add the details with week option and press the "Save" button.
  6. If you want to repeat the same reminder then select the repeat checkbox too.
You can set the threshold value by following the below steps:
  1. Go to Menu > General Settings.
  2. Threshold screen will appear with 3 health profile (Heart Rate, Blood Pressure, and Glucose).
  3. Select the profile for which you would to set the threshold value.
  4. A new screen will be appearing in which you can set the threshold value.
  5. Note: You can set the threshold value for each individual profile.
Below is the list of premium feature supported by the app:
  1. Backup and Restore of the health profile data.
  2. Add multiple family member profile.
  3. Google Fit import
  4. 3 Month report generation
Select the delete account from drawer. This will delete your account with permanently data lost.
Yes the app supports the French, Spanish and German.